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Submit Samples

Prior to sending samples, please review the latest COVID-19 Saliva Sample Submission Guidelines to make sure you are following the latest best practice guidance for health and safety.

Ready to send your saliva samples to the Salimetrics SalivaLab? You’re only a few short steps away from better salivary analyte results.

Follow the simple step-by-step instructions below to complete the sample submission process.

Step 1 : Order Shipping Materials

Supplies needed

  1. Shipping container or bioshipper (styrofoam/insulating inner shipper and cardboard outer shipper)
  2. Cryostorage or swab storage boxes (2 or 4 inch depending on tube size)
  3. Labels (with barcodes)
  4. Newspaper
  5. Rubber bands
  6. Paper towels or other absorbent material
  7. Ziploc bags
  8. Dry Ice (5 lbs. or 10 lbs.)

Shipping Container/Bioshipper

The shipping container or bioshipper consists of a corrugated cardboard box with an insulating Styrofoam box insert (1 to 2″ wall thickness). Insulated shipping containers are available from scientific supply companies such as Fisher (Thermo-Safe) or you can order directly from Salimetrics.

NOTE: Use the smallest bioshipper possible for your samples. Shipping rates are determined based on the outer box dimensions as well as “to” and “from” zip codes.

Step 2 : Complete the Testing Order Form

Testing Order Form

Step 3 : Organize and Pack Your Samples

Packaging saliva samples

  1. Primary specimen containers (vials, tubes, etc.) MUST be sealed and leak proof.
  2. Determine the volume of your specimens to pack per size of bioshipper.
    • Small Bioshipper (12x10x16) – 5 lbs. of dry ice
    • Medium Bioshipper (16x14x13) – 10 lbs. of dry ice
    • Large Bioshipper (23x16x16) – 10 lbs. of ice
  3. There must be enough absorbent material between the primary container and the insulated shipping carton to absorb all liquid if a leak occurs. (Crumpled newspaper used to stabilize contents against shipping can serve as your absorbent material.)
  4. Place cryovials (2 mL) into a 9 x 9 cryostorage box (81 vials per box) or conical/swab storage tubes into a 7 x 7 grid box (49 tubes per box) – both available from Salimetrics.
  5. Secure each storage box with rubber bands. For extra security, boxes may be placed inside plastic bags.
  6. Place the necessary dry ice, covered with crumpled newspaper or other absorbent material in bottom of insulated shipper.
  7. Place filled and closed  storage boxes on top of newspaper.
  8. Fill any remaining space on sides and between boxes with additional packing material (crumpled paper, newspaper, etc.) to prevent shifting.
  9. Place several layers of newspaper on top of the specimens.
  10. Place remaining dry ice for your sample volume on top of specimens and place the lid on the box.
  11. REMEMBER: As the dry ice sublimates your samples may begin to shift. It is a good idea to loosely pack the container to the top. (DO NOT overstuff and crack the Styrofoam box!)
  12. Place the TESTING SERVICES ORDER FORM inside a Ziploc bag. Lay the Ziploc bag inside the insulated box before closing the lid.
  13. DO NOT TAPE the Styrofoam lid. Dry Ice containers must “breathe”
    • If the lid is “popping up”, remove excess packing material. DO NOT OVERFILL.
  14. Seal the outer cardboard box with packing tape. DO NOT TAPE ALL SEAMS.
  15. The bioshipper container must be labeled with the identify, as appropriate:
  16. The outer shipping carton must bear the hazardous material warning label and must be clearly marked:
    Dry Ice, UN1845.
  17. The weight in kilograms must be written on the hazard label.
  18. Prepare any shipping papers per your institution’s, shipper’s, or carrier’s instructions.

Step 4 : Ship Your Samples

Avoiding Shipping Problems

If you have any questions, please call PRIOR to shipping. Here’s a short list of helpful advice:

  • Specimens that are not exempt require different labeling, warnings, and additional shipping papers.
  • Do not ship samples on THURSDAY without prior approval.
  • All samples MUST be frozen prior to shipment.
  • Rubber bands should not come into direct contact with dry ice. They will break at cold temperatures.
  • Never place samples directly on the dry ice.
  • DO NOT send loose sample vials. Use Cryostorage boxes.
  • DO NOT OVERPACK. Over-packed Styrofoam will crack and dry ice will be consumed faster.
  • Regulations require that the diamond shaped dry ice sticker be placed on the outside of the shipping box.
  • The amount of dry ice in kilograms, not pounds, must be noted on the sticker.
  • Shipment will be delayed if not filled-out properly.

Shipping Samples to Salimetrics from Outside the United States

  • Contact your local shipping authority for specific instructions regarding documentation that must accompany your samples.
  • A deviation from the proper procedure will cause a delay in getting samples through United States Customs.
  • Transit times may be more than one day. Please take this into account when packaging your samples.
  • Shipping regulations differ outside of the United States. Please investigate this before shipping.
  • Some countries may not allow shipments of dry ice.
  • Dry ice may be difficult and/or impossible to obtain “in country”. Check availability before traveling outside the US!
Contact: Salimetrics (USA)
View All International Distributors

Salimetrics’ COVID-19 Status – 8 April 2020 – No change to Prior Update:

Salimetrics’ Sales and Customer Service, as well as all other non-laboratory personnel, have successfully transitioned to working remote and are fully able to provide support to our customers.

Our Salimetrics Pennsylvania Manufacturing Center remains open for customer orders and shipments. All Salimetrics’ laboratory personnel are following PPE guidelines per CDC Biosafety Level 2 (BSL-2).

The Salimetrics’ SalivaLab, located in California, is open to receive samples. In accordance with State of California Executive Order N-33-20 effective March 19, 2020, our Carlsbad, California facility, including R&D and SalivaLab personnel, will remain open working on research critical to the COVID-19 response; onsite SalivaLab personnel will be able to receive samples, and in some cases, test and send data.  All Salimetrics’ laboratory personnel are following PPE guidelines per CDC Biosafety Level 2 (BSL-2).



COVID-19 Notice